Frequently Asked Questions
Don’t see your question? Shoot us a quick message or call us at (760) 517-6010
What are your hours?
Our location is open 6:30am to 10pm, Monday - Saturday. Breakfast is served until 10:30 AM. We are closed on Sundays to allow our team members to rest. Our founder, Truett Cathy, made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose - a practice we uphold today.
How do I place a delivery order?
Placing a delivery order using one of our delivery partners is fast and simple. First, log into your Chick-fil-A One® account (using Google is fastest). Then, simply click the ‘Menu’ tab and select ‘deliver to me’. Select ‘DoorDash’. Input your order, payment info, and anything else the app may ask you about and check out! Your order will arrive at your location in a timely manner.
How do I download the Chick-fil-A App?
Receive points with every qualifying purchase. Redeem available rewards of your choice. Click here to download the App. Using the App is like a magic. You earn free food, you can skip the lines with a mobile order, and you can customize your Chick-fil-A experience. The food can even show up right at your door or workplace.
How do I place a mobile order?
Placing a mobile order is fast and simple. Log into your Chick-fil-A One® account (using Google is fastest). Then, simply click the ‘Menu’ tab and select ‘pickup at restaurant’. Select the Encinitas In-Line DT location, choose between Carry-Out, Drive-thru, or Curbside and get to ordering! When you are finished selecting your order, continue to check out by selecting the ‘My Order’ tab. Input your payment info and click ‘Complete my order’, then, pick it up! If you have any other questions or need a little guidance, feel free to call our restaurant or ask a team member.
How do I redeem missed points?
No worries. As long as you have your receipt with you, you can redeem your points here. Just fill in the info like prompted to!
What COVID-19 precautions are you taking?
We take the health and safety of our employees and customers very seriously. We also take great pride in our ability to serve our guests through whatever challenges our community has faced over the years. We will continue doing whatever it takes to serve the needs of our amazing community in Encinitas.
Your health always starts with food safety. From there, we ensure that team members don’t work while sick, and that we don’t create a culture where they feel pressured to work in a compromised health state. Remember, our goal is to serve you like champions, and that means treating our team like champions.
In addition, we are following all local health department recommendations.